Customer support service operator (Arabic and English languages)
- Дата публикации:24.01.2018
- Образование Диплом о высшем образовании (специалист, бакалавр)Предлагаемая заработная плата 50,000+
Fort Financial Services company is in search of a responsible, hardworking and stress-resistant specialist who is determined to learn and develop and not afraid of multitasking.
!!!!!Fluency in English and Arabic is a must!!!!!!
- Operating of incoming requestes from the company’s customers via phone/online chat/email;
- Consulting clients on the technical issues, services and products of the company;
- Services monitoring, troubleshooting;
- Testing of company products;
- No cold calls, no sales.
- Higher or incomplete higher education;
- Basic knowledge of web technologies, understanding of the operation of web browsers, web servers;
- Literate written and spoken English (at least pre-B2 or B2 // pre-Upper-Intermediate or Upper-Intermediate) and Arabic
- Competence in business phone etiquette
- Initiativity , discipline, stress resistance.
- Working experience in customer support service;
- Languages proficiency;
- Developed skills of intercultural communication;
- Knowledge of HelpDesk, ServiceDesk systems.
- Salary: from 50 000 to 70 000 rubles (depending on qualification and previous working experience)
- Full technical equipment: a powerful PC, all necessary software
- Training and development at the company’s expenses
- Professional and career growth
- Working timetable: 5/2, floating.
- Office in the center of the city (Chernyshevskaya metro station)
- 6 weeks paid vacation
- 100% paid sick leave
- Young, cheerful and friendly team
- Fresh fruits, tea, coffee, chocolate and cookies are supplied
Сheck the vacancy page and send your CV: