Связаться с нами:

Customer support service operator (Arabic and English languages)

Customer support service operator (Arabic and English languages)

  • Дата публикации:24.01.2018
  • Просмотры43
0 Заявки
  • Образование Диплом о высшем образовании (специалист, бакалавр)
    Предлагаемая заработная плата 50,000+
Санкт-Петербург, Россия
Описание вакансии

Fort Financial Services

Fort Financial Services company is in search of a responsible, hardworking and stress-resistant specialist who is determined to learn and develop and not afraid of multitasking.

!!!!!Fluency in English and Arabic is a must!!!!!!

Duties:

  • Operating of incoming requestes from the company’s customers via phone/online chat/email;
  • Consulting clients on the technical issues, services and products of the company;
  • Services monitoring, troubleshooting;
  • Testing of company products;
  • No cold calls, no sales.

Requirements:

  • Higher or incomplete higher education;
  • Basic knowledge of web technologies, understanding of the operation of web browsers, web servers;
  • Literate written and spoken English (at least pre-B2 or B2 // pre-Upper-Intermediate or Upper-Intermediate) and Arabic
  • Competence in business phone etiquette
  • Initiativity , discipline, stress resistance.

Preferably:

  • Working experience in customer support service;
  • Languages proficiency;
  • Developed skills of intercultural communication;
  • Knowledge of HelpDesk, ServiceDesk systems.

Conditions:

  • Salary: from 50 000 to 70 000 rubles (depending on qualification and previous working experience)
  • Full technical equipment: a powerful PC, all necessary software
  • Training and development at the company’s expenses
  • Professional and career growth
  • Working timetable: 5/2, floating.
  • Office in the center of the city (Chernyshevskaya metro station)
  • 6 weeks paid vacation
  • 100% paid sick leave
  • Young, cheerful and friendly team
  • Fresh fruits, tea, coffee, chocolate and cookies are supplied

Сheck the vacancy page and send your CV: